Privacy Policy

This Privacy Policy explains how CREO SOLUTIONS collects, uses, and protects the information you provide when you visit our website or make a purchase.

Commitment to Your Privacy

CREO SOLUTIONS is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified while using our website, you can be assured that it will only be used in accordance with this Privacy Policy.

We may update this policy periodically by revising this page. You are encouraged to review this page from time to time to stay informed of any changes.


Information We May Collect

We may collect the following information:

  • Name

  • Contact information, including email address

  • Demographic details such as postcode, preferences, and interests (if required)

  • Other information relevant to customer surveys, offers, or service improvements


How We Use the Information

We collect this information to understand your needs and provide you with better service. Specifically, we use it for:

  • Internal record keeping

  • Improving our products and services

  • Sending periodic emails about new products, special offers, or updates using the email provided

  • Contacting you for market research purposes via email, phone, or mail

  • Customizing the website according to your interests

We are committed to keeping your information secure. Appropriate measures are in place to prevent unauthorised access or disclosure.


Use of Cookies

A cookie is a small file placed on your computer with your permission. Cookies help analyse website traffic and allow web applications to tailor responses to your preferences.

We use traffic log cookies to identify which pages are visited, helping us improve our website based on customer needs. The data is used only for statistical analysis, after which it is removed from the system.

Cookies help us provide a better website experience, but do not give us access to your computer or personal information, other than what you choose to share.

You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your browser settings to decline them if you prefer. However, this may limit certain website functionalities.


Controlling Your Personal Information

You may choose to restrict the use of your personal information in the following ways:

  • When filling out a form on the website, select the option indicating that your information should not be used for direct marketing.

  • If you previously agreed to receive marketing communications, you may opt out at any time by writing to or emailing us at support@thekoolaccessories.com

CREO SOLUTIONS will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may send you promotional information about third parties only if you have opted to receive such communication.